Last update March 4th, 2026
PRIVACY POLICY
1. Data Controller
- Data Controller: Monica Coquoz
- Email: info@monicacoquoz.com
- Address: Calle Beatriz de Suabia 158, 41005 Sevilla, Spain
This Privacy Policy complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection law.
2. Personal Data Collected
Depending on how you interact with this website or services, the following personal data may be collected:
Identification data (name)
Contact data (email address)
Scheduling and administrative information
Billing and payment data (when applicable)
Technical and usage data (cookies, IP address, browser information)
Minimal, non-clinical information necessary for the provision of services
No clinical records, diagnoses, or medical histories are created or maintained.
3. Purpose of Data Processing
Personal data is processed solely for the following purposes:
Responding to enquiries and contact requests
Providing non-clinical individual and couple sessions
Managing scheduling, payments, and professional communication
Sending newsletters or informational emails when explicit consent has been
given
Providing access to free resources or content
Fulfilling legal, accounting, or administrative obligations
4. Legal Basis for Processing
The lawful bases for processing personal data are:
Your explicit consent, provided through website forms or email confirmation
Performance of a contract or professional relationship, when you engage
services
Compliance with legal obligations, where required by law
You may withdraw your consent at any time, without affecting the lawfulness of
processing carried out prior to withdrawal.
5. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected:
While a professional relationship or mutual interest exists
Until you request deletion of your data
For legally required retention periods when applicable
Minimal, non-clinical notes (when kept) are retained only as long as necessary for the purpose of the work and are securely destroyed when no longer needed.
6. Data Storage and Security
Handwritten notes, when used, are stored securely and are not accessible to third parties
Digital data is stored on password-protected devices and secure platforms
Appropriate technical and organisational measures are applied to protect
personal data from unauthorised access, loss, or misuse
This website uses SSL encryption
7. Data Recipients and Service Providers
To operate this website and provide services, data may be processed by the following service providers, acting as data processors under GDPR:
Web hosting: Raiola Networks, S.L. (Spain / EU)
Website platform: Automattic Inc. (WordPress) (United States)
Email marketing: ActiveCampaign, Inc. (United States)
Payments: PayPal (United States)
Document management: Google Drive (United States)
Web analytics: Google Analytics (Google LLC, United States)
Where international data transfers occur outside the European Economic Area, they are carried out in accordance with GDPR-approved safeguards, such as Standard Contractual Clauses or equivalent legal mechanisms.
8. Your Rights
Under GDPR, you have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Request erasure of your data (right to be forgotten)
Restrict processing of your data
Object to processing
Request data portability
You may exercise these rights by contacting info@monicacoquoz.com.
You also have the right to lodge a complaint with the Spanish Data Protection
Authority (AEPD) or with the supervisory authority in your country of residence.
9. Communications and Mailing List
You will only receive newsletters or promotional communications if you have givenexplicit consent. You may unsubscribe at any time using the link provided in each emailor by contacting info@monicacoquoz.com. No spam practices are carried out.
10. Cookies
This website uses technical and analytical cookies. Detailed information is available in
the Cookie Policy.
11. Accuracy of Data
You are responsible for ensuring that the personal data you provide is accurate,
complete, and up to date.
12. Minors
This website and its services are not intended for individuals under the age of 14.
Personal data from minors is not knowingly collected without the consent of a parent or
legal guardian.
13. Acceptance of This Policy
By using this website or submitting your personal data, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your data as described.
This policy may be updated to reflect legal or operational changes. The current version will always be available on this website.
Thank you for your trust and for respecting the shared care of personal data.
